Fair question. Let me tell you a bit of my story.
Nearly 15 years ago I started a project with the Oregon Youth Authority. More about that in a second. Prior to that, working in corporate America, in 1981, I got involved with what eventually became known as Lean. In the private sector over the years as a manager, executive, start-up executive and then consultant I was involved in multiple Lean implementations. In 2012, I wrote my first book, Business at the Speed of Now, Published by Wiley & Sons. It’s a book on Lean with none of the Japanese terms. It was an immediate best seller.
My experience with Oregon Youth Authority changed my career path. You can hear more by listening to the video below these questions. I loved the work and felt like I was making a difference; I decided it was where I was meant to focus. I founded Mass Ingenuity, we expanded into 12 Oregon agencies, and seven Washington agencies. I was asked to serve on Governor Jay Inslee’s design team for Results Washington, then Governor Rick Snyder’s Good Government Program and Governor Doug Ducey’s Arizona Management System. I wrote my second book, Government That Works, The Results Revolution in the States, endorsed by four governors, two of whom wrote the forewords. That book today is the seminal book at state government operations telling over 60 stories about the best practices in state government. Every new governor is given a copy of the book as a part of their new governor orientation by the National Governors Association.
I love this work. I have committed my career to it because I believe, like you, I can make a difference.