EXECUTIVE TRANSFORMATION

PLATINUM Package


This package gives you full access to the entire results-driven state manager certification course.

 

Individual: $699     |     Team of 10: $4999

Course Details

MODULE 1: RESULTS-FOCUSED MINDSET

 

Introduction to Results-Driven Government

Results Thinking, A New Way to Run Government

Session 1: The Journey Begins

Session 2: Concept 1 - Respect for People

Session 3: Concept 2 - Customer Focus

Session 4: Concept 3 - Process Thinking

Session 5: Concept 4 - Fact Driven

Session 6: Concept 5 - Transparent Accountability


MODULE 2: ALIGNING WITH STATE LEADERSHIP

Session 1: Serving Your Governor

Session 2: Aligning with Your Agency


MODULE 3: BUILDING YOUR MANAGEMENT SYSTEM

Session 1: Management as a System

Session 2: Mission, Vision & Values

Session 3: Key Goals

Session 4: Core Processes


MODULE 4: MEASURING RESULTS

Session 1: Outcome Measures

Session 2: Process Measures

Session 3: Scorecards


MODULE 5: MANAGING FOR RESULTS

Session 1: Daily Management

Session 2: Business Reviews

Session 3: Coaching One-on-One


MODULE 6: IMPROVING YOUR PROCESSES

 

This set of sessions is designed to help you pick and complete a process improvement project that delivers real, measurable improvement that makes a difference to the people you serve and makes all involved proud of the work they do.

Session 1: Introduction to 7-Step Improvement

Session 2: The Five Power Tools

Session 3: Defining the Problem

Session 4: Mapping the Process

Session 5: Defining the Solution

Session 6: Securing the Win


MODULE 7: COMMUNICATION AND CELEBRATION

Session 1: Telling Your Story

Session 2: Recognition and Celebration

Overview

THE CURRICULUM

7 MODULES, 26 SESSIONS


MODULE 1:

RESULTS-FOCUSED MINDSET

The Journey Begins

Respect for People

Customer Focus

Process Thinking

Fact Driven

Transparent Accountability

 

MODULE 2:

ALIGNING WITH STATE LEADERSHIP
Serving Your Governor

Aligning With Your Agency

 

MODULE 3:

BUILDING YOUR MANAGEMENT SYSTEM
Management as a System

Mission, Vision,  & Values

Key Goals

Core Processes

 

MODULE 4:

MEASURING RESULTS
Outcome Measures

Process Measures

Scorecards

 

MODULE 5:

MANAGING FOR RESULTS
Daily Management

Business Reviews

Coaching One-on-One

 

MODULE 6:

IMPROVING PROCESSES
Introduction to 7-Step Improvement

The Five Power Tools

Defining the Problem

Mapping the Process

Defining the Solutions

Securing the Win

 

MODULE 7:

COMMUNICATION AND CELEBRATION
Telling Your Story

Recognition and Celebration


BONUS FOR ALL CLASS PARTICIPANTS

FREE autographed copy of Government That Works, John's latest book and  the go-to book for results-driven state government. First 1000 members


Three Options to Purchase

Need to be Invoiced or Negotiate Price?

Schedule time with John.

Individual

$699

Team of 10

$4999

Learn. Apply. Deliver. 

 


john@johnmbernard.com   •   (503) 957-9923   •   www.johnmbernard.com 

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